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Return Policy: We want you to be completely satisfied with your purchase from our ecommerce store. If for any reason you are not, we offer a hassle-free return policy to ensure your satisfaction. 1. Eligibility: - Items must be unused, unopened, and in their original packaging. - Returns must be initiated within 3 days of receiving the item. - Personalized or custom-made items are not eligible for returns. 2. Return Process: To initiate a return, please follow these steps: a) Contact our customer service team at info@biomanixcapsule.com within 2 days of receiving the item. b) Provide your order number and reason for return. c) Our team will provide you with a return authorization number (RMA) and the return address. d) Pack the item securely in its original packaging, along with all accessories and manuals. 3. Refund: Upon receiving and inspecting the returned item, we will process a refund for the full purchase price (excluding shipping fees). The refund will be issued to your original method of payment within 3 business days. 5. Damaged or defective items: If you receive a damaged or defective item, please contact us immediately so that we can arrange for a replacement or refund. We reserve the right to refuse any returns that do not meet our eligibility requirements or show signs of use or damage. Thank you for choosing Biomanixcapsule.com! We value your satisfaction and strive to make every shopping experience with us an enjoyable one. If you have any further questions about our return policy, please do not hesitate to contact us.